FAQ

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What is the return policy?

FOR U.S. & CANADIAN CUSTOMERS:  New and unopened merchandise may be returned within 15 days of receipt for an exchange or refund of the merchandise cost only. (We are unable to reimburse shipping costs). Items must be returned in unused/unmarked/sellable condition.  

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Please note:

• Items sold as a prepackaged bundle or kit must be returned with all components in unused/unmarked/sellable condition.

• If you received a defective, damaged, or incorrectly shipped item from us, please email us klp@happyfridaylife.com so that we can fix this for you! We will gladly ship a replacement and assist you with your return.

• Personalized items may not be returned for replacement or refund, unless the personalization or item is defective.

• Any return that does not comply with the above policy may be rejected or may be subject to a restocking fee, at our discretion.  In general, restocking fees start at 20% but may be significantly higher depending on the condition of the return.,

 

Download and complete the Return Form.  Include completed form in your return shipment. 

 

We recommend insuring your return. Because this is a post office box, please do not send your package by UPS or FedEx.

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Please allow 1-3 weeks for the return to be received and processed. An email confirmation will be sent once we receive your return or exchange.

 

Ship Your Return Via U.S. Postal Service To:

Happy Friday LLC

P.0. Box 513

Waupaca, WI 54981

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INTERNATIONAL CUSTOMERS: Please contact klp@happyfridaylife.com before returning any product.

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How do I terminate my subscription?

The refund will be pro- rated of remaining balance. Customer must give a 30 day written notice for termination to take place. Send request to klp@happyfridaylIfe.com. 

For example if customer purchased a one year subscription there is a minimal deduction equal to one quarter, in addition to a 30 day notice. Remaining balance may be refunded.

 

How do I change my personal information?

If customer has a change in email address or cell phone number during subscription period, contact us via e mail at klp@happyfridaylIfe.com  with new information.  Please allow 24 hours for the update.

Happy Friday, LLC is not responsible for any missed email or text messages, due to malfunction or disconnect with internet and or cellular services.

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How do I order a corporate or wholesale pricing?

If you would like to order 40 or more books, please email klp@happyfridaylife.com.  Include in your email the details of your order and contact information.  A representative will respond within 24 hours.